Frequently Asked Questions
Do you keep a key to my storage unit?
Will I need to purchase a lock?
When is my rent due?
Can I rent my storage space by the month?
Yes — our rental contracts are month-to-month agreements. You don’t need to sign a long-term lease.
Can I get a refund if I move out in the middle of the month?
How much notice do you require before I move out?
When can I access my storage unit?
Can anyone else have access to my storage unit?
What’s the difference between access hours and office hours?
What if I lose my gate code or the key to my storage unit?
Will I need to insure the things I put into my storage unit?
What kind of documentation will I need to rent a storage unit?
Do you have dollies I can use to help move in and out?
How do I pay my monthly rent?
How can I best utilize space in a self-storage unit?
Can I buy boxes and other packing products a Ballinger Heated Storage?
Can I change to a different size UNIT after I’ve already moved in?
Any other questions? Contact us for any other questions.